While a main role of flight attendants is to make passengers comfortable on airplanes, it is not their primary responsibility. Passengers’ safety and the flight deck’s security are their chief concerns.
They assist passengers in emergencies, keeping them calm and safe. They also serve beverages, snacks, and sometimes meals. This work involves both security and hospitality and offers an opportunity for individuals who want to provide safety and service to people while seeing the world.
Flight attendants must monitor all safety conditions and emergency equipment on the ground and in the air, know and enact safety procedures, attend to individuals needing special assistance, respond to onboard medical situations and provide hospitality and customer service to passengers.
- Completion of secondary school
- Completion of formal training with a training provider or airline
- Minimum age 18
- Strong background working with the public in a customer service environment
- Excellent communication skills and professionalism
- Must complete a police check and other background checks
- Good physical fitness and endurance
- Customer Service Attendants
- Formerly ‘stewards’ or ‘stewardess’